Agency onboarding & support

A pilot should be easy to understand and easy to run.

Sucky Roads agency deployments start with a defined scope, named contacts, collection setup, and an agreed review process so everyone knows what success looks like.

What onboarding includes

From first conversation to first road review.

Pilot scoping

Define service area, vehicles, collection approach, reporting goals, and agency contacts.

Collection setup

Configure supported mounted phones or the agreed collection workflow and verify data is arriving correctly.

Dashboard orientation

Review priority lists, road history, repair follow-up, and reporting workflows with agency staff.

Ongoing support

Work through collection issues, questions about road findings, and changes to the pilot scope.

IT & data

Documentation for the technical questions.

Contact support

Questions about a pilot, implementation, or existing deployment can be sent through the Sucky Roads contact page.

Contact Sucky Roads →

Pilot planning

Start with a manageable service area.

A focused pilot gives an agency enough repeated driving to evaluate the workflow before committing to broader coverage.

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